How We Accelerate Growth for New Partners
Owning a physical therapy clinic is a labor of love. You built your practice from the ground up. You earned trust in your community. You created a team and a culture that reflect your standards of care. Scaling that vision is a different challenge. This is not just selling and exiting your practice. This is about […]
Boss Blog: Plain Cheese?
My future daughter in law, Morgan, is a Board Certified Behavioral Analyst. She uses Applied Behavior Analysis to create interventions and plans that result in positive behavioral change. She’s thoughtful, intelligent, and great at her job. Behavioral change is a complex topic, and I have a lot to learn from her. Well before she was certified, though, Morgan was teaching me about my own […]
PT Patient Expectations in an AI World
I love reading patient comments. There are so many instances of positive feedback, which affirms that we’re doing what we do with a level of professional excellence that our patients didn’t anticipate. There are occasional comments that discuss areas for improvement (and those should be cherished as well), but overall, the feedback we receive is […]
Boss Blog: Integrating AI into PT Care Delivery
By Eric Boss, PT, MBA I’ve been a Physical Therapist for twenty-five years. My career has evolved into working primarily with data, and I’ve been given the gift of applying my clinical experiences in a different approach to helping improve access and care. Without question, the challenge of how and when to integrate Artificial Intelligence […]
The Power of Positive Culture – Part Three
Clinic leaders hold one of the most challenging positions in a PT company. While their primary role is still that of a treating clinician, they also have to juggle numerous management responsibilities. This dual focus can lead to a variety of challenges. Leaders must seamlessly shift their attention from a patient-centered approach when dealing […]
The Worst Kept Secret to Providing the Best Patient Care
Becoming a Physical Therapist (PT) is a long and demanding road. Excelling academically in undergraduate education is crucial for acceptance to PT school. After that, doctoral-level coursework consumes the next three years. Upon graduation, you must successfully complete a rigorous national exam. Following licensure, many PTs choose to pursue additional specialized certifications or residencies to […]
Creating Connections Within Your Team – Part Two
Connection and connectedness can mean a variety of things to different people. It may mean a team has a deep emotional connection with each other and operates more like a family. This may seem wonderful in theory, but these situations can be rare to find. What I’m talking about is a bit smaller scale. It’s […]
Boss Blog: Showing Up
In high school, my history teacher quickly figured me out. Within the first two weeks, he “invited” me to sit in the front row. My assigned seat was close enough that a sneeze could scatter his papers. Though I don’t remember much about his western civilization lessons, I do remember the bumper sticker affixed to […]
Mastering Communication in PT Leadership – Part One
Mastering Communication in PT Leadership You did it. Your competence, abilities, and hard work have paid off. You are the one in charge. But what do you do now? Becoming a leader in the physical therapy industry marks a significant achievement. It is natural to assume that those that make the best clinicians will be […]
Boss Blog: True Collaboration
Collabs are not exclusive to Generation Z. Remember when David Bowie teamed up with Queen for “Under Pressure” in 1981? And who can forget Michael Jordan’s iconic partnership with Nike when the first Air Jordan shoe made its debut in 1985? From music to fashion to even food (Taco Bell Dorito Loco, anyone?), America has […]
Fostering a Thriving Company Culture
In today’s world where the line between work and life blurs, it’s key for leaders to create an environment that attracts, motivates and retains top talent for long-term success. As companies navigate the evolving landscape of team member expectations and workplace dynamics, focusing on a holistic approach to company culture, work-life balance and team member […]
Boss Blog: Stages of Play
Sometimes you get gifts you want, and sometimes you get gifts you need. During my time at the University of Illinois at Chicago, I had no interest in the topic of pediatrics. However, the cohort of professors at the time were some of the most elite minds in the nation regarding pediatric physical therapy. Notably, Dr. […]